Mark Ullrich Consulting LLC dba Omni Coaching

1. Introduction

These Terms & Conditions (“Agreement”) govern the relationship between Mark Ullrich Consulting LLC (“Company,” “we,” or “us”) and any individual (“Client,” “you”) who engages in coaching services provided by the Company. By booking or participating in any coaching session, program, or service, you agree to be bound by these Terms.

2. Nature of Services

Our coaching services are designed to support personal growth, performance, and overall well-being. Coaching is a collaborative process that may include goal-setting, accountability, skill development, mindset work, and other supportive techniques.

Important: Coaching is not therapy, counseling, medical advice, financial advice, or legal advice. The Company and its representatives are not licensed medical or mental health professionals, financial advisors, or attorneys. Coaching should not be used as a substitute for qualified professional care. If you are experiencing a medical or psychological emergency, please contact a licensed professional or call 911.

3. No Guarantees

While coaching can be highly effective, results vary by individual. The Company makes no guarantees regarding specific outcomes, achievements, or results. You are solely responsible for your own progress, decisions, and actions.

4. Client Responsibilities

You agree to:

  • Participate actively and honestly in coaching sessions.

  • Take full responsibility for your decisions, actions, and results.

  • Seek appropriate professional guidance (medical, legal, financial, psychological) when necessary.

  • Not hold the Company liable for any outcomes resulting from coaching services.

5. Payment & Cancellations

  • All fees must be paid as agreed prior to services being rendered.

  • Cancellations must be made at least 24 hours in advance to avoid being charged for the session.

  • Missed or late sessions without notice are non-refundable.

  • Refunds, if any, are provided at the sole discretion of the Company.

6. Confidentiality

The Company respects the confidentiality of coaching sessions and will not disclose personal information without your consent, except as required by law (e.g., threats of harm, abuse, or court order).

7. Intellectual Property

All materials provided by the Company (including but not limited to written content, recordings, worksheets, and frameworks) are the intellectual property of the Company and may not be reproduced, distributed, or sold without prior written consent.

8. Limitation of Liability

To the fullest extent permitted by law, the Company shall not be liable for any direct, indirect, incidental, or consequential damages arising from coaching services. Your sole remedy for dissatisfaction is to discontinue services.

9. Governing Law

This Agreement shall be governed by and construed in accordance with the laws of the State of Oregon, without regard to conflict of law principles. Any disputes shall be resolved in the courts of Deschutes County, Oregon.

10. Acceptance of Terms

By booking or participating in coaching services, you acknowledge that you have read, understood, and agree to these Terms & Conditions.